Privacy Policy

Your Privacy Is Important To Us

Secret Trove recognises and respects that the privacy of your personal information is important to you. This Privacy Policy outlines the information we collect and how it is used.

Obtaining Personal Information

Because of the nature of our business it is necessary to obtain personal information from time to time. However, we will not be unduly intrusive, nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business. Except where otherwise legally appropriate we will treat your personal information as private. 

What Personal Information Do We Collect?

The type of personal information that we collect from you will depend upon the circumstances and the type of services that you request from us. Personal information collected by Secret Trove may include, but not be limited to:

  • your name 

  • your delivery address

  • your contact details (phone, fax and/or mobile number, and email address)

  • certain financial information

Why Do We Collect Your Personal Information?

We collect your Personal Information to enable us:

  • to process your orders 

  • to inform you of special promotions, new catalogues and important changes to the business that may be of interest to you (you can unsubscribe to this correspondence at any time).

  • to improve our services.

When necessary, your information may be passed on to third parties, such as our delivery companies, to enable accurate and timely delivery of your orders and/or promotional materials and catalogues. 

How Do We Collect Your Personal Information?

 

Your Personal Information may be collected:

  • over the phone

  • through correspondence (such as letter, email, text)

  • on our website

  • when you visit us in person

For statistical purposes we also collect information from website activity (secrettrove.com.au) through the use of cookies. This information on its own does not identify you as an individual, but does provide us with statistics that we use to improve our website.

Information collected on our secrettrove.com.au website includes, but is not limited to:

  • number of users who visit our website 

  • the date and time of visits

  • number of pages

  • navigation patterns

The secrettrove.com.au website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on our website. 

Want to Know More?

If you have any further inquiries concerning privacy matters, please contact us.

Our Contact Details

Secret Trove

Info@secrettrove.com.au

Yeppoon, QLD.

 

We reserve the right to change this policy at our sole discretion and without notice.

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